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1.        Overview This guide will walk thru creating and installing a custom Skype Room System installation image on a Surface Pro 4. There is an optional section for the creation of a custom theme as well. 2.        Pre-Requisites a.        Hardware The official hardware requirements can be found in this article . For my deployment, I have a Surface Pro 4 with a Core i5 processor, 4 gb RAM, and 128gb disk. The article mentions using a bootable USB key that’s at least 32gb. However, I created the install media on a 16gb key without issue. My SP4 plugs into a Logitech SmartDock for additional power and USB ports. I recommend using a USB keyboard and mouse to perform the on-screen setup once the install media is finished installing. b.        Software Here is a list of files and their locations that I used to create the install media. Throughou...
The post below is by Adam Bertram. Adam is a Microsoft MVP and fellow Hoosier who I've had the fortune of following for years on his blog  and twitter . Be sure to check out Adam's new venture,  TechSnips , for all your interactive learning needs! My name is Adam Bertram and Josh has so graciously allowed me to guest post on his blog about a new service I've started that offers free, how-to content for tech professionals. OK, here's the pitch: We're geeks, right? We love tinkering with tech and figuring out better ways to solve problems. How cool would it be if lots of us could come together under one platform and share our hard-earned knowledge with everyone else via technical demo screencasts? I'm glad you asked! I recently launched an e-learning platform called  TechSnips . First and foremost, TechSnips is not a Pluralsight, Udemy or LinkedIn Learning. We don't do courses; we do snips. Snips are short (1-10) minute screencasts with absolutely no ...
Assigning a phone number to a user in Skype for Business Online requires you to first assign an Emergency Location. The Emergency Location is used for saftety and liability purposes in case someone were to dial an emergency number (ex: 911 in the USA). The location is sent to the PSAP (Public Safety Access Point, i.e. police, firefighter, ambulance, etc) so they can show up to the correct address and provide help. Take a look at the picture below from my tenant. Notice under 'Dallas,' my address is listed.  Underneath 'Dallas' is my actual apartment number (all addresses blacked out for privacy). Skype for Business Online allows for a parent/child relationship with Emergency Locations. For example, if there are multiple floors in a building, you could create a parent location of 'Minneapolis Office' with each floor of the building as a child item (Floor 1, Floor 2, etc). While this flexibility is great, it presents problems when assigning Emergency ...
Greetings and Happy New Year! I hope everyone's 2018 is off to a great start. I received an interesting problem recently that I wanted to share. Below is an email from a client (I'm paraphrasing): " Josh, Exchange Unified Messaging (UM) is no longer working internally. People can call in from the outside, reach UM, and leave messages just fine. However, our own internal users cannot call eachother and leave a voicemial. Calls internally either go to dead air or receive a busy signal.  Is this something you can help us out with?" Of course I can help! 😃 The client has a hybrid environment with their S4B severs on premise and Exchange environment in the cloud. Since UM must reside in the same place as the Exchange mailboxes, their UM environment resides in the cloud as well. The customer connects to their O365 tenant via Edge federation (this will be important later 😉). I decided to take a trace via CLS logger on the FE server of a failed internal VM call ...