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I've had multiple clients approach me with the same scenario in Skype for Business/Lync 2013: <NAME> in <DEPARTMENT> wants to change the caller id for their individual DID or extension to a different number. For clients that have a Sonus 1k/2k SBC, this is very easy to do. Transformation rules on the Sonus 1k/2k SBC allow for manipulating the 'Calling Party Address/Number' field. The 'Calling Party' is who initiates the call. If we change the calling party from the users number to the number they want, that addresses their issue. First, we create a transformation rule. Below are examples for both an e164 number and an extension: Extenstion Example E164 Example Lastly, we'll also need to include a 'catch all' rule. The 'catch all' rule catches any other number and passes it through without manipulation. Below is an example: Catch All Example After our rules are created, we'll need to make sure they are order...