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I had a customer a few weeks ago that could not escalate to a conference. They were having a P2P call with someone, tried to add a third user to the conversation and received an error each time. The problem had been going on for about a week and they asked if I could take a look and see what was going on. I'll admit, I've heard of this issue before, but I had not seen it yet. I started parsing the Lync Event Log on the FE server and noticed a lot of the following SQL Errors: The 'General' tab included more data, but here is the most pertinent thing we need to focus on: The transaction log for database 'rtcxds' is full due to 'LOG_BACKUP'. I'm not a SQL expert, but shouldn't there be a way to increase or decrease the size of the logs? Well, there is, but it turned out to be more convuluted than I had hoped. I logged onto the BE SQL server where the rtcxds database is located. I right clicked on the database, went to 'Propert...
